HR Concerns
 
Why do applicants fill out your Profile request form, instead of my employees?

Because it’s most efficient and accurate, and affords you the best protections under the law. Check with the people who process your applicants. They will tell you that they need help shortening the process, not adding to it.
 
What steps are taken to ensure my employee’s privacy?

The only way to obtain any information from Guardscreen is to produce a request for profile, signed by the individual. Guardscreen never has and never will make use of its database for any other purpose, nor will any information in the database be sold or released to any other company for any other purpose.

How do I know that my competitor(s) won’t try to recruit my employees from your profile?

They can’t - the only way to obtain a Guardscreen Profile© is by sending Guardscreen the Profile request form. Besides, a profile lists only the applicant’s name, SS# and employment history.  It doesn’t list home address, phone numbers, etc.; there’s no contact info for the employee. So, if your competitor is sending us a Profile request, your employee has already gone to that company and applied for a position.
 
How do I know that you won’t reveal my employee information to someone else?

The only way to get a Guardscreen Profile©  is to send us the Profile request form. And the only information on the profile is the applicant’s employment history within this industry. Guardscreen will not sell, rent or otherwise reveal this information, and each Client agrees it will use Guardscreen only for the express stated purpose.

My clerical employees are afraid that if my company uses Guardscreen’s services, they could lose their jobs.

Nothing could be further from the truth. Using Guardscreen will free them to perform other tasks, instead of overloading them, and let them focus on other issues.
 
Think about this- for every applicant who walks through your door, if you’re serious about hiring him, you’ve got to verify his employment history. That means sending out letters to former employers, and waiting for a response – which could take days, weeks, or even months. Using Guardscreen gets you that info within the security industry within 24 hours, and if you’re able to verify employment history within the industry, you may not have to send out those letters. 
 
Conversely, when an employee leaves your company, every time he or she applies to another company for employment, that generates a letter to you for verification of employment.  If she applies to six companies the week after she leaves you, that’s 6 letters you have to respond to.  Suppose eight months from then she goes out looking again, say another 4 companies.   And if six months after that she applies to 4 more companies, that’s at least three different times within an 18 month period you have to look up that info, to respond to 14 companies.   And that’s just one person.  Now, multiply that by the number of employees who don’t work for you anymore... 
 
Now think about this – if you’re out at a job fair, with dozens of people submitting applications, you haven’t the time to go over each one in depth; you collect the apps and make appointments for these people to come to your office so you can interview them.  Imagine being able to, from the job fair location, fax a Guardscreen Profile©  request, and having each applicant’s employment history waiting for you when you come into your office the next morning….
 
I’m concerned about releasing sensitive information to Guardscreen (outside of my company).

This is a major reason why we don't allow on-line access to our clients.  We are in control of who receives this information, and the only info we ask for is your employee’s name, SS #, dates of employment and where available, reason for leaving for your former employees.  Your payroll company and health insurance companies have far more personal info, such as date of birth, home address and phone number, medical condition(s), etc., in their files.
 
Couldn’t we get sued for releasing our files?

To date, not one of our clients ever has been.  A profile request gives permission for the company the person is applying to conduct a background investigation and verify employment.   It also releases all former employers from any liability in doing so.
 
Now, is there a question or issue we haven’t addressed?  Still have concerns?  Please call us at (732) 549 –7078, fax us at (732) 494 – 5083, or fill out the Contact Us link on the website.

 

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